Beyond Frames

Frequently Asked Questions

Our posters are available in various sizes, ranging from A4, A3 sizes. A2 & A1 sizes are coming soon. The specific dimensions for each poster can be found on the individual product page.

Our posters use OEKO-TEX-certified inks, ensuring safety and the absence of toxic substances.

The posters are 300 GSM art paper laminated under a sturdy 1-inch frame with a 0.25-inch tolerance. The board thickness is 6 mm. Poster frames have a thin layer of scratch protection. Which is used to avoid scratching while transiting and handling. In addition, it has tape stripes to decorate the wall without damage.

We aim to process and ship orders promptly. Generally, it takes 3-4 business working days for your order to be processed and prepared for shipment. Please be aware that the exact timeframe may vary based on the specific product and your shipping location. After your order has been shipped, you will receive a confirmation email containing tracking information for your convenience. If you have any specific questions regarding the status of your order, feel free to reach out to our customer support team for assistance.

Please visit our Returns & Refund policy page.

In the rare event that you receive a damaged or defective product, please reach out to us immediately via Contact Us Page with pictures attached. After investigating we will arrange for a return or replacement at no additional cost to you.

Our posters are carefully packaged to ensure they reach you in pristine condition. We use sturdy and protective materials to safeguard against any potential damage during transit.

Our packaging is designed to meet industry standards and provide the highest level of protection for your order.

Tracking your order is easy and convenient. Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to monitor the delivery status. Simply click on the provided link. This will give you real-time updates on the location and estimated delivery time of your order. If you encounter any difficulties or have additional questions about tracking, feel free to reach out to our customer success team for assistance.

Currently we are only serving India. We don’t ship internationally.

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, you can utilize popular digital payment methods, such as UPI, net banking, and mobile wallets, ensuring flexibility and security in your transactions. We are committed to providing a seamless and secure payment process, allowing you to choose the method that best suits your preferences.

Proper care ensures the longevity and visual appeal of your framed posters. Here are some guidelines to maintain their quality:

  1. Handling: When handling framed posters, always use clean hands. Avoid touching the glass or the surface of the poster to prevent fingerprints and smudges.

  2. Cleaning: Gently dust the frame regularly with a soft, lint-free cloth. For stubborn stains or fingerprints on the glass, use a mild glass cleaner applied to the cloth rather than directly on the glass.

  3. Placement: Display your framed posters away from direct sunlight and extreme temperatures to prevent fading and warping. UV-filtering glass can also be used for added protection.

  4. Hanging: Ensure your framed posters are securely and evenly hung. Use appropriate wall anchors and hooks to support the weight of the frame.

  5. Storage: If you need to store framed posters temporarily, lay them flat in a cool, dry place. Avoid stacking them to prevent damage.

By following these simple care tips, you can enjoy your framed posters for years to come.

Currently, we do not offer the option for custom posters or sizes. Our product offerings are based on predetermined specifications to streamline the ordering process and ensure efficient production and delivery. We appreciate your interest and encourage you to explore our existing range of posters, which may include a variety of sizes and designs to suit your preferences.

Happy Decorating!

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