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Orders
Below are some of are common questions about orders
How do I make a purchase?
To make a purchase on our website, follow these simple steps:
- Browse Products: Explore our collection and choose the product(s) you like.
- Add to Cart: Click on the product, select the desired size or variant (if applicable), and click "Add to Cart."
- Review Your Cart: Once you're done shopping, click on the cart icon to review your selected items.
- Proceed to Checkout: Click "Checkout" and fill in your shipping and payment details.
- Place Order: Confirm your order by clicking "Place Order."
- Order Confirmation: You’ll receive an email confirmation with your order details shortly after.
If you have any questions or face issues during checkout, feel free to contact us!
How do I know if my order is confirmed?
Confirmation Email:
Once your order is successfully placed, you will receive a confirmation email at the email address you provided during checkout. This email will include your order details, such as the order number, items purchased, and shipping information.
Order Summary Page:
After completing your purchase, you will be redirected to an order confirmation page on our website. This page will display your order details and confirm that your order has been placed.
Account Dashboard (if registered):
If you have an account with us, you can log in to your account and check your recent orders in the "My Orders" section. The status of your order will show as "Confirmed" or "Processing."
What should i do if my poster arrives damaged?
In the rare event that you receive a damaged or defective product, please reach out to us immediately via Contact Us Page with pictures attached. After investigating we will arrange for a return or replacement at no additional cost to you.
Can i track my order?
Tracking your order is easy and convenient. Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to monitor the delivery status.
Simply click on the provided link. This will give you real-time updates on the location and estimated delivery time of your order. If you encounter any difficulties or have additional questions about tracking, feel free to reach out to our customer success team for assistance.
Shipping & Returns
Below are some of are common questions about shipping & returns
Do you ship internationally?
Currently we are only serving India. We don’t ship internationally.
When will my order be shipped?
We aim to process and ship orders promptly. Generally, it takes 1-2 business working days for your order to be processed and prepared for shipment.
Please be aware that the exact timeframe may vary based on the specific product and your shipping location. After your order has been shipped, you will receive a confirmation email containing tracking information for your convenience.
If you have any specific questions regarding the status of your order, feel free to reach out to our customer support team for assistance.
How long does it take to process and ship my order?
We aim to process and ship orders promptly. Generally, it takes 1-2 business working days for your order to be processed and prepared for shipment.
Please be aware that the exact timeframe may vary based on the specific product and your shipping location. After your order has been shipped, you will receive a confirmation email containing tracking information for your convenience.
If you have any specific questions regarding the status of your order, feel free to reach out to our customer support team for assistance.
What is your return policy?
Please visit our Returns & Refund policy page.
How long will it take until I receive my order?
We aim to process and ship orders promptly. Generally, it takes 1-2 business working days for your order to be processed and prepared for shipment. Please be aware that the exact timeframe may vary based on the specific product and your shipping location.
After your order has been shipped, you will receive a confirmation email containing tracking information for your convenience. If you have any specific questions regarding the status of your order, feel free to reach out to our customer support team for assistance.
How to preserve art
Tips & Tricks to preserve your art
How to handle
When handling framed posters, always use clean hands. Avoid touching the glass or the surface of the poster to prevent fingerprints and smudges.
How to Clean
Gently dust the frame regularly with a soft, lint-free cloth. For stubborn stains or fingerprints on the glass, use a mild glass cleaner applied to the cloth rather than directly on the glass.
How to Place your art
Display your framed posters away from direct sunlight and extreme temperatures to prevent fading and warping. UV-filtering glass can also be used for added protection.
How to store & preserve your art
Store or display artwork in environments with stable temperature and humidity levels. Extreme fluctuations can cause materials to expand and contract, leading to cracking or warping. Aim for a temperature range of 18-24°C (64-75°F) and humidity around 40-60%.